RESOURCES
RESOURCES
We’re all about making life easy for you. Find everything you need to help your shipment run smoothly on this page. We update our logistics resources on a regular basis as well as keep you informed of issues around the world that may impact your shipments on our news page.
You can jump straight to the resource you need from the selection:
Sailing SchedulesSailing Schedules
Please click the PDF links below to view the appropriate sailing schedule.
| Schedules | Documents |
|---|---|
| China to Australia/NZ |  Sailing schedule China to Australia/NZ |
| Asia to Australia/NZ | Sailing schedule Asia to Australia/NZ |
Container types and dimensions
Note: exact dimensions may differ slightly due to different manufacturers. Load regulations may restrict operation to less than maximum weight. Before making your booking speak to one of our friendly staff to be sure.
Standard containers
Heavy Rated shipping containers for heavier loads are available. Additional surcharges may apply.
Food Grade shipping containers are available. Additional surcharges may apply.
20FT High Cube shipping containers (higher height than standard) are only available for designated origin/destination pairings and may have additional charges.
| Container type | Internal dimensions (L x W x H) |
Door opening (W x H) |
Cubic capacity | Cargo weight |
|---|---|---|---|---|
| 20ft General | 5.89 x 2.35 x 2.36m | 2.33 x 2.26m | 33m³ | 21,700kgs |
| 20ft High Cube | 5.89 x 2.35 x 2.69m | 2.33 x 2.59m | 37m³ | 21,700kgs |
| 40ft General | 12.05 x 2.35 x 2.36m | 2.33 x 2.26m | 66m³ | 26,500kgs |
| 40ft High Cube | 12.05 x 2.35 x 2.69m | 2.33 x 2.59m | 76m³ | 26,500kgs |
Flat rack containers
Flat rack containers are used for over-dimensional (out of gauge) cargo. They are available with or without sides. Additional surcharges will apply.
| Container type | Internal dimensions (L x W x H) |
Door opening (W x H) |
Cubic capacity | Cargo weight |
|---|---|---|---|---|
| 20ft Flat Rack with sides | 5.89 x 2.35 x 2.23m | Side Opening W – 2.59m |
30m³ | 26,500kgs |
| 20ft Flat Rack without sides | 6.00 x 2.35 x 0.23m | 33m³ Max Height 2.36m |
23,500kgs | |
| 40ft Flat Rack with Sides | 12.05 x 2.35 x 2.23m | Side Opening W – 11.66m |
63m³ | 36,00kgs |
| 40ft Flat Rack without Sides | 12.20 x 2.35 x 0.65m | 67m³ Max Height 2.36m |
39,000kgs |
Open top containers
Open top containers allow you to load over height cargo and allows easier loading by crane. Additional surcharges will apply.
| Container type | Internal dimensions (L x W x H) |
Door opening (W x H) |
Cubic capacity | Cargo weight |
|---|---|---|---|---|
| 20ft Open Top | 5.89 x 2.35 x 2.36m | 2.33 x 2.29m | 32m³ | 21,700kgs |
| 40ft Open Top | 12.05 x 2.35 x 2.36m | 2.33 x 2.29m | 66m³ | 26,500kgs |
Refrigerated (reefer) shipping containers
Refrigerated shipping containers are commonly used for food and diary products. The thicker walls for insulation means internal dimensions are smaller. They can be set at a required temperature for the duration of the voyage. Additional surcharges will apply.
| Container type | Internal dimensions (L x W x H) |
Door opening (W x H) |
Cubic capacity | Cargo weight |
|---|---|---|---|---|
| 20ft Reefer | 5.44 x 2.26 x 2.24m | 2.26 x 2.20m | 27m³ | 21,700kgs |
| 40ft Reefer | 11.55 x 2.26 x 2.24m | 2.26 x 2.20m | 58m³ | 25,000kgs |
Essential Documents
Click on the links below to download PDFs:
| Documents |
|---|
| DYSON-Logistics-Letter-of-Authority & Acknowledgement of Terms & Conditions |
| DYSON-Logistics-Credit-Application |
| DYSON-Logistics-Terms-and-Conditions |
| Airfreight-SLI |
| Seafreight-SLI |
Useful websites
The below links could help in regards to some of the trickier aspects of importing and exporting.
| Organisation | Description | Website |
|---|---|---|
| Australian Border Protection Service | Regulate imports and exports at ocean ports and airports | https://www.abf.gov.au/ |
| Department of Agriculture, Water and the Environment (DAWE) | Clear and treat goods that pose a threat to Australian biosecurity | https://www.agriculture.gov.au/ |
| Department of Foreign Affairs and Trade (DFAT) | Deals with Australia’s free trade agreements | https://www.dfat.gov.au/ |
| Anti-Dumping Commission | Investigates complaints that goods have been ‘dumped’ into Australian territories | https://www.industry.gov.au/about-us/anti-dumping-commission |
| The Department of Infrastructure and Regional Development | https://www.infrastructure.gov.au |
Useful Information
We regularly post helpful tips and updated guidelines on our News page to assist in making your next shipment stress free. Below are a few highlights to get you started:
KNOWLEDGE HUB
Dyson Logisitics Rources Hub. Your go-to guide for smarter importing, exporting, and supply chain management.
How to Use This Hub
• Click any guide to learn more about the topic.
• Share articles directly with your team or partners.
• Contact Dyson Logistics if you need tailored advice for your shipments.
SHIPPING METHODS
Sea Freight Explained: A Guide for Australian Businesses
Learn how sea freight works, from FCL and LCL options to transit times, costs, and documentation. Ideal for bulk and non-urgent shipments.
Air Freight Explained: A Guide for Australian Businesses
Discover how air freight delivers speed and reliability for urgent or high-value goods. Includes booking options, transit times, and cost factors.
Customs & Compliance
Customs Clearance Explained: Import & Export Guide
Understand the customs clearance process in Australia, what documents you need, how long it takes, and tips for avoiding delays.
Australian Trusted Trader Explained: Benefits & How to Apply
See how ATT accreditation streamlines border clearance, reduces red tape, and provides a competitive advantage in international trade.
What Are Incoterms? A Straightforward Guide for Importers & Exporters
Incoterms explained: understand costs, risks, and responsibilities in international trade for smarter shipping decisions.
Logistics & Supply Chain
Warehousing & Transport Explained: A Guide for Australian Businesses
Explore storage options, transport services, and how integrated solutions keep your supply chain running smoothly.
Freight Cargo Insurance: Why It Matters
Learn how freight insurance protects your goods in transit and when it’s most important to have coverage in place.
FAQs
What services does Dyson Logistics provide?
We’re a full-service international freight forwarder. That means we take care of sea freight, air freight, customs and quarantine clearance, warehousing and distribution, small parcel deliveries, and even product sourcing. Whether you’re importing, exporting, or simply exploring your options, our team can guide you every step of the way.
How do I choose between sea freight and air freight?
It comes down to priorities. If your shipment is time-sensitive or high-value, air freight is often the best choice. If cost-efficiency is key and your goods aren’t urgent, sea freight can deliver significant savings. Our team will help you weigh up your options and find the right balance for your business.
What is the difference between FCL and LCL?
FCL (Full Container Load) means you book the entire container for your cargo, offering faster transit and greater control. LCL (Less than Container Load) means your shipment shares container space with others, which is more cost-effective for smaller loads. Both options have their advantages; we’ll help you decide which is best suited to your needs.
What documents are needed for international shipping?
The essentials include a commercial invoice, packing list, and either a bill of lading (for sea freight) or an air waybill (for air freight). Depending on your goods, you may also need certificates of origin, permits, or licenses. You’ll find downloadable templates and useful links in our Resources section, and our team will guide you through the paperwork to keep things simple.
Will Dyson handle customs and import/export compliance for me?
Yes. Our licensed brokers manage all customs and quarantine clearance requirements, ensuring your goods comply with regulations and move smoothly across borders. From tariff classifications to duty calculations, we’ve got you covered.
What are Incoterms and why are they important?
Incoterms are standard trade terms that clearly define who is responsible for costs, risks, and logistics at each stage of the shipping process. Choosing the right Incoterm avoids confusion and helps protect your bottom line. You can learn more in our Incoterms Explained guide
Do I need freight insurance, and can you arrange it?
While it isn’t mandatory, we strongly recommend protecting your cargo with insurance. Risks like damage, theft, and delays are part of international trade, and the cost of cover is small compared to the potential loss. Dyson can arrange tailored freight insurance to give you peace of mind.
What are the most common causes of shipping delays?
Delays can be caused by port congestion, weather events, customs inspections, or incomplete paperwork. Peak seasons, such as Christmas or Chinese New Year, also impact transit times. Working with an experienced forwarder helps minimise these risks. We plan ahead and keep you updated so there are no surprises.
How long does international shipping usually take?
Transit times vary by route and mode of transport, but as a guide:
Sea freight: 10–50 days, depending on origin and destination.
Air freight: a few days to a week, plus time for customs clearance.
We’ll provide a more accurate estimate with your quote, so you can plan with confidence.
Why choose Dyson Logistics over a larger provider?
Because we deliver global reach with local values. You’ll always speak directly with an experienced team member who knows your business – no call centres, no passing the buck. As an Australian Trusted Trader, we offer priority border processing and streamlined flows, backed by a service that’s personal, reliable, and invested in your success.